The Unfamiliar Name on Your Statement Is Probably a Payment Processor
Online casinos mostly cannot hold a direct Interac merchant account, so they route deposits and payouts through a processor. The processor settles the payment, so the processor is what your bank records. That is why a Canadian statement shows Gigadat, Wyzia, Payper, Loonio or PayDirectNow rather than the operator's name.
That explains the shape of the entry. It does not mean the charge is yours. Reconcile the amount and date against your own records first, and if it does not match, contact your bank using the number printed on your card or your banking app's message centre, never a contact detail from an email, a text or a search result about the charge.
Which of these we hold a record for
One, and we would rather say that than publish five pages of the same summary under different names. A full guide here means we hold that processor's company details, statement descriptors, limits, processing days and registration status, with sources and a date. For Gigadat that now also means the six reasons it publishes for a failed deposit, what happens to a payout you answer wrongly, which of its three contact routes is actually for you, and what its bank-login shortcut hands to the operator.
For the others, what we have is a short comparison summarised from public payment-industry sources rather than confirmed against the company, so it lives as a table in the Interac payment types guide instead of a page pretending to more than it knows. The one processor-specific behaviour we do record is that a PayDirectNow-style instant bank-login flow does not support Desjardins, where standard Interac e-Transfer works: see the Desjardins guide.
What a processor is not
It is not the merchant. If a deposit is missing or you want a refund, that runs through the operator you paid, with the transaction reference from your banking app; there is nothing to cancel with the processor. It is also not a regulator: these companies register with FINTRAC as money services businesses, which brings record-keeping and reporting obligations, and FINTRAC states that it does not endorse, licence or certify the businesses on its register. Registration tells you nothing about whether the casino on the other end of the payment is worth your money.
Which processor a given cashier uses is the operator's choice and rotates without notice, so read the deposit screen rather than any list. The bank-side view, what a transfer costs you and what your limits are, is in our bank comparison.